Setting Up Franchise Business Operations in Malaysia

At MalaysiaBizAdvisory, after the acquisition of a franchise business, we provide you “hassle-free and convenience to your investment” in setting up franchise business in Malaysia by acting as your liaison and coordinator between your franchisor and yourself to set your franchise’s wheels in motion. This service not only saves your time, but it also minimizes mess and nitty-gritty requirements for the whole set-up including with the local authorities. This special service also acts as a bridge between yourself and franchisor for the complete need for franchise concept, renovations, types of equipment, staffing, training, etc for the quick up and running your business in Malaysia. The best it all… you can have this service completely remote while you stay in your home country! [Read: Complete steps for Starting Up a Franchise Business in Malaysia]

Our scope of works to assist clients for “Setting Up Franchise Business Operations in Malaysia” include the following :

  • Coordinate with franchisor in:
  1. Hiring, training, and other staffing decisions
  2. Pre-opening preparation, soft opening right up to Grand Opening
  3. Promotional Materials
  • Coordinate with approved suppliers in:
  1. Getting the goods & equipment, machinery etc.
  2. Renovation and outlet design & layout.
  • Ensure franchisor and franchisees are in operational compliance with the agreement.
  • Conduct regular store visits to evaluate the progress and suggest solutions to the problems.
  • Assist client in structuring a business plan, financial forecast and cash flow that will meet franchisor’s expectations and corporate objectives.
  • Ensure all matters relating to the operation of the business is set out in details:

    • Standard forms
    • Standard procedures
    • Financial records
    • Financial reporting
    • Payment of franchise fees
    • General accounting, and Income/Corporation Tax matters with information on how to complete the necessary forms
    • Cash control and banking procedures
    • How to deal with cheques, cheque cards and credit cards
    • Staff requirements
    • Staff uniforms
    • Staff training
    • Procedures for taking on staff
    • Suggested employment contract
    • Procedure for staff discipline
    • Summary of employment legislation
    • Breakdown of the job description for the staffs
    • Opening times
    • Trading patterns
    • Purchasing requirements and stock levels
    • Pricing policies
    • Insurance with particular reference to any discount or schemes offered through the franchisor
    • Advertising and marketing information such as:-
      • point of sale advertising
      • local advertising policy
      • recommendations concerning PR and advertising
  • Outlet Display:
    • Store layout
    • Display and merchandising techniques
    • Cleanliness
    • Complaint’s procedures
    • Standard Forms – All standard documentation and forms required to be used in the business should be set out.  This may include:-
      • Business Names Act notices
      • Accounting and financial forms
      • Order forms
      • Stationery
      • Contracts of Employment
      • Technical Support
      • Franchisor Directory
      • A list of the franchisor’s employees with their job descriptions and reporting structure.
      • Useful telephone numbers.
      • Etc.

Free yourself from the hassle of setting up and outsource to us to assist you, everything right up to a complete handover!