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Home » Setting Up Franchise Business Operations in Malaysia

Setting Up Franchise Business Operations in Malaysia

At MalaysiaBizAdvisory, after the acquisition of a franchise business, we provide you “hassle-free and convenience to your investment” in setting up franchise business in Malaysia by acting as your liaison and coordinator between your franchisor and yourself to set your franchise’s wheels in motion. This service not only saves your time, but it also minimizes mess and nitty-gritty requirements for the whole set-up including with the local authorities. This special service also acts as a bridge between yourself and franchisor for the complete need for franchise concept, renovations, types of equipment, staffing, training, etc for the quick up and running your business in Malaysia. The best it all… you can have this service completely remote while you stay in your home country! [Read: Complete steps for Starting Up a Franchise Business in Malaysia]

Our scope of works to assist clients for “Setting Up Franchise Business Operations in Malaysia” include the following :

  • Coordinate with franchisor in:
  1. Hiring, training, and other staffing decisions
  2. Pre-opening preparation, soft opening right up to Grand Opening
  3. Promotional Materials
  • Coordinate with approved suppliers in:
  1. Getting the goods & equipment, machinery etc.
  2. Renovation and outlet design & layout.
  • Ensure franchisor and franchisees are in operational compliance with the agreement.
  • Conduct regular store visits to evaluate the progress and suggest solutions to the problems.
  • Assist client in structuring a business plan, financial forecast and cash flow that will meet franchisor’s expectations and corporate objectives.
  • Ensure all matters relating to the operation of the business is set out in details:

    • Standard forms
    • Standard procedures
    • Financial records
    • Financial reporting
    • Payment of franchise fees
    • General accounting, and Income/Corporation Tax matters with information on how to complete the necessary forms
    • Cash control and banking procedures
    • How to deal with cheques, cheque cards and credit cards
    • Staff requirements
    • Staff uniforms
    • Staff training
    • Procedures for taking on staff
    • Suggested employment contract
    • Procedure for staff discipline
    • Summary of employment legislation
    • Breakdown of the job description for the staffs
    • Opening times
    • Trading patterns
    • Purchasing requirements and stock levels
    • Pricing policies
    • Insurance with particular reference to any discount or schemes offered through the franchisor
    • Advertising and marketing information such as:-
      • point of sale advertising
      • local advertising policy
      • recommendations concerning PR and advertising
  • Outlet Display:
    • Store layout
    • Display and merchandising techniques
    • Cleanliness
    • Complaint’s procedures
    • Standard Forms – All standard documentation and forms required to be used in the business should be set out.  This may include:-
      • Business Names Act notices
      • Accounting and financial forms
      • Order forms
      • Stationery
      • Contracts of Employment
      • Technical Support
      • Franchisor Directory
      • A list of the franchisor’s employees with their job descriptions and reporting structure.
      • Useful telephone numbers.
      • Etc.

Free yourself from the hassle of setting up and outsource to us to assist you, everything right up to a complete handover! 

Malaysia For Your Business

Invest Malaysia

  • Investing in Malaysia
    • Guide to Get Started a Business in Malaysia As a Foreigner
    • Starting a Business in Malaysia As a Foreigner
    • Type of Businesses not Permitted for Foreigners in Malaysia
    • Types of Industries not Permitted for Foreigners in Malaysia
    • Various Business Entities in Malaysia for Foreigners
    • Malaysia New Company Act 2016
    • Incorporating Malaysian Sdn Bhd Company for Foreigners
    • FAQ on Registration of Malaysian Company by Foreigners
    • Major Problems Faced by Foreigners Setting Up Malaysia Company
    • Complete Business Licences for Malaysia Sdn Bhd Company
    • Types of Malaysia Industry Licenses for Foreigners
    • Wholesale Retail Trade WRT License in Malaysia
    • Setting up a Labuan International Company in Malaysia
    • Setting up a Representative/Regional Office in Malaysia
    • How to Start Restaurant Business in Malaysia
    • How to Start Hotel Business in Malaysia
    • Guide To Start Management Consultancy Business In Malaysia
    • Guide To Start Legal Services Company in Malaysia
    • Guide to Start Market Research Company in Malaysia
    • Guide to Start Advertising Agency in Malaysia
    • Starting A Franchise Business in Malaysia
    • Setting up a Brand New International Franchise in Malaysia
    • Various Types of Malaysia Work Permit for Foreigners

Taxation Matters

  • Difference Between Labuan International Company and Malaysia Sdn Bhd
  • Taxation for Foreign Owned Sdn Bhd Company
  • Taxation for Labuan International Company
  • 2018 Personal Tax Incentives Relief for Expatriate in Malaysia

Our Team


Bee Wong: Commercial Director


Cath Yuan: Business Director


Elham: Senior Global Consultant

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Expatriate Advisory Sdn Bhd

Co.Reg No 339182-T
Unit 15.01 Level 15 Plaza 138
No 138, Jalan Ampang
50450 Kuala Lumpur
Malaysia ((Same building as Maya Hotel,opposite KLCC)
Tel: +6012-2889809 (Business Set-Up Division)
Email: contact@malaysiabizadvisory.com

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Same Building As Maya Hotel, next to British Council, opposite KLCC

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Tel:+60122889809
E-mail: contact@malaysiabizadvisory.com
Office Operating Hours: Monday to Friday from 9.30am to 5.30pm

Copyright © 2018 www.MalaysiaBizAdvisory.com Expatriate Advisory Sdn Bhd. All Rights Reserved. Whilst every effort has been made to ensure that details contained herein are correct and up-to-date, it does not constitute legal or other professional advice. We do not accept any responsibility, legal or otherwise, for any error or omission.